Ok, ok, ok, I have read enough stellar reviews of Ballard’s new Lunchbox Laboratory. I even caught a couple national write-ups on the place so I was lead to believe that it was on par with the second coming of Christ. Now I am starting to believe that either their PR person has an unbelievable amount of charisma and charm or the media has been paid of and bribed.
I am SOOOO disappointed. Matt & I went yesterday for lunch. The service was less than stellar, in fact, it was downright rude. I witnessed a customer kindly state that he thought he may have received the wrong burger just to hear the order taker girl complain to a room full of patrons that she thought she could let the cook bring out the food but apparently he wasn’t competent.
The food was disgustingly greasy. Don’t get me wrong, greasy CAN be good – but this was not. A greasy soggy burger for $11 with poor counter service – - this place does not live up to its hype.
In addition, it was shut down at lunchtime this weekend for “catch up time” and on my visit the credit card machine was down due to “broken phone lines.”
Do yourself a favor – save your money… there’s better burgers (and service) to be found in Ballard.
This place was so bad I won’t even give it the benefit of the doubt second chance. Luckily, today's lunch was better.